Privacy Policy — All Sewer and Plumbing Services, LLC

Effective: Oct 14, 2026

1. Introduction and Scope

All Sewer and Plumbing Services, LLC ("ASAPS," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.

This policy applies to information collected through our website at sewer-solutions.com, phone calls, text messages (SMS/MMS), email, online forms, and in-person service visits. By using our website or services, you agree to the practices described here.

Business contact: All Sewer and Plumbing Services, LLC, 9083 Perry Street, Westminster, CO 80031 · (720) 295-6421

2. Information We Collect

Information you provide to us:

Name, phone number, email address, and service or billing address
Details about your property and the service you need (for example, sewer line, drain, or plumbing issues)
Information submitted through website forms, estimate requests, or scheduling tools
Your consent to receive text messages, including the date, time, and method of opt-in
Payment information, which is processed by our third-party payment processor; we do not store full card numbers

Information collected automatically:

Device and browser type, IP address, pages visited, and referring website
Cookies and similar technologies (see Section 6)
Call details such as phone number, call time, and duration; calls may be recorded for quality and training purposes where permitted by law

Information from others:

Referrals from real estate agents, property managers, or other customers
Inspection or service records related to a property you own, rent, or are purchasing

3. How We Use Your Information

We use the information we collect to:

Schedule, perform, and follow up on sewer, drain, and plumbing services
Provide estimates, invoices, inspection reports, and receipts
Send appointment confirmations, reminders, technician arrival notices, and service updates
Respond to questions, requests, and customer support needs
Process payments
Improve our website, services, and customer experience
Send marketing or promotional messages, only where you have given consent and you may opt out at any time
Comply with legal obligations and protect our rights

4. SMS / Text Messaging

How you opt in. You may agree to receive text messages from All Sewer and Plumbing Services, LLC by providing your mobile number and checking the consent box on our website forms, by texting us first, or by giving verbal or written consent when booking service.

Types of messages. Appointment confirmations and reminders, technician arrival notices, estimates and invoices, service follow-ups, and customer support replies. If you separately agree, we may also send occasional promotional messages.

Frequency and cost. Message frequency varies based on your service activity. Message and data rates may apply.

Opting out and help. Reply STOP to any message to unsubscribe. You will receive one final message confirming your opt-out, and no further messages will be sent. Reply HELP for assistance, or call us at (720) 295-6421. Consent to receive text messages is not a condition of purchasing any goods or services.

No sharing of mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service and messaging platform providers, is permitted only as needed to deliver our messages. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or trade your personal information. We share it only as follows:

Service providers who help us run our business, such as scheduling and invoicing software, payment processors, call tracking, and messaging platforms. They may use your information only to perform services for us.
Real estate transactions: if a real estate agent, buyer, or seller requested an inspection, we may share the resulting inspection report with the parties to that transaction.
Legal requirements: when required by law, subpoena, or court order, or to protect the rights, property, or safety of ASAPS, our customers, or others.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

SMS opt-in data and consent are never shared with third parties, as described in Section 4.

6. Cookies and Tracking

Our website uses cookies and similar tools to remember preferences, understand how visitors use the site, and measure advertising. You can block or delete cookies in your browser settings; some site features may not work properly if you do.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep personal information only as long as needed to provide services, maintain business and tax records, resolve disputes, and meet legal obligations. Records of SMS consent and opt-outs are kept as required by law.

9. Your Rights and Choices

Access and correction: request a copy of, or corrections to, the personal information we hold about you.
Deletion: ask us to delete your information, subject to legal record-keeping requirements.
Marketing opt-out: reply STOP to texts, click "unsubscribe" in emails, or contact us directly.
Colorado residents: to the extent the Colorado Privacy Act applies, you may have additional rights to access, correct, delete, and opt out of certain processing.

To make a request, contact us using the details in Section 13.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.